About Us

ELM Legal Services are a specialist Wills, Probate and Trusts company.

Established in 2000, we have helped over 30,000 people complete their Wills and are currently a leading provider of Will Writing services across England & Wales.

We pride ourselves on being personable, professional and family-focused.

Our aim is to give you the peace of mind that your family's interests have been properly protected.

Why choose ELM?

We are specialists

We are a specialist Will Writing, Probate & Trusts company. This is all that we do. As a result, we're able to provide the highest quality service possible - something that is reflected in our fantastic customer reviews.

Over 20+ years experience

ELM was established in 2000 and has been providing a professional and reliable service ever since. We are members of the Institute of Professional Will Writers and our in-house training development plan means all our employees achieve industry-recognised qualifications.

We have helped over 30,000 people

We have helped over 30,000 people to complete their Wills, leaving them safe in the knowledge that their family’s interests have been properly protected.

Free no-obligation enquiries

Because everyone's circumstances are different, we offer free no-obligation enquiries, ensuring you get a personalised service that meets your specific needs.

What makes ELM different?

As every individual has varying circumstances, we pride ourselves on the personalised approach we have towards every client that comes to us.

We ensure our services are delivered in the most professional and reliable way possible, resulting in a trusted and loyal relationship being built between us and our clients.

This is supported by our in-house training development plan, which sees all our employees achieve industry-recognised qualifications.

We are also members of the Institute of Professional Will Writers.

It's our team that makes us great!

Meet the professional and friendly team behind ELM Legal Services

Jim Emsley

Managing Director

Tammy Coneybeer

Practice Manager

Sue Hobbs

Administrator

Michael Lillywhite

Probate Manager

Nathan Hobbs

Marketing Manager

Andy Mills

Digital Media & Tech Coordinator

Guy Millward

Digital Marketing Coordinator

Katie Deamer

Probate Administrator

Steph Ley

Will Drafter

Chloe Phillips

Will Drafter

Chloe Nelmes

Bookings Coordinator

Lauren Sadd

Probate Administrator

Sophie Ryan

Trust Administrator

Emma Harding

Accounts

Alex Hallowes

LPA Administrator

Lynn Kay

Administrator

Trevor Merrett

Estate Planning Consultant

Simon Pettengell

Estate Planning Consultant

Martin Venn

Estate Planning Consultant

Brian

Office Companion

Frank

Office Companion

Work with us

We currently have Estate Planning Consultant positions available across England & Wales

Work with us

Supporting Bristol Animal Rescue Centre

Bristol Animal Rescue Centre (Bristol A.R.C.) has been dedicated to caring for our city’s rescued animals and wildlife for over 130 years. They do not receive any funding from the RSPCA and rely on donations, fundraising and legacies to continue operating. As a company full of pet lovers, we are proud to support Bristol Animal Rescue Centre by providing a free Will to anyone leaving a donation to the charity.

Supporting The Cinnamon Trust

The Cinnamon Trust is the only national charity that supports older people, the terminally ill, and their pets. Their work sustains the essential bond between older people and their cherished pets through challenging circumstances. For this reason, we are proud to support their work by providing free Wills to individuals who choose to leave a legacy to The Trust.

Our History

ELM Legal Services have been helping people for over 20 years. Find out more about our history below.

2000

In 2000 ELM was founded by Jim Emsley.

2005

ELM joins the Society of Will Writers, a self-regulatory organisation whose primary objectives are the advancement, education and ethical standards within the will writing profession.

2010

ELM joins the Professional association of Legal Services (PALS).

2011

ELM is awarded with the Investors in People certification. Since 1991 Investors in People has set the standard for better people management.

2015

ELM relocated to our extensive city centre premises.

2018

ELM joins the Insititute of Professional Willwriters. The Institute of Professional Willwriters was founded in 1991 as a self-regulatory body to safeguard the public from unqualified practitioners and unethical business practices and has established itself as the recognised professional body regulating and promoting the profession of Willwriting in England, Wales and Northern Ireland.

Shortlisted for Will Writing Firm of the Year

2018

ELM is shortlisted for Will Writing Firm of the Year (South) at the British Wills & Probate Awards 2018.

2019

ELM is awarded by the Parliamentary Review. The Parliamentary Review recognises the best practice of organisations across the private and public sectors.

"Great service - should have done our wills years ago"

2020

ELM launches Online Wills; a brand new way to conduct Estate Planning consultations.

2022

The new and improved ELM Online website launches.

2024

The doors open at our new head office in Fishponds, Bristol.

2024

ELM are shortlisted as a finalist in the ‘Estate Planning Firm of the Year – Boutique Award’ at the British Wills and Probate Awards 2024.

What our clients say

We take the drama out of making a Will, but don’t just take our word for it...

“The gentleman who came out to us was lovely and although he explained all the optional extra’s to us he didn’t push us to get them. Very impressed.”

“Many thanks for your excellent and friendly service, you made everything so easy to do. We will be recommending you to our friends.”

“Fantastic service all round, from the very first meeting of your consultant through to checking I have signed correctly at the end including an amendment that needed to be made. Furthermore, i believe your service represents excellent value for money. I have already recommended your service to several friends.”

“I am very satisfied with the service I have received from ELM.”

“Very happy in regards to the service and advice received.”

“Very happy with service received, would recommend”

“Anthony Marshall was very efficient and arrived on time, questions were answered in a professional manner, and care was taken to make sure we understood everything.”

“Very pleased with the whole service we have received… very quick and efficient.”

“The appointment was made quickly. The business was carried out competently and efficiently with great clarity and a good understanding of the situation that had arisen.

There again was excellent service from ELM. I could not fault it in any way. Have already recommended ELM to several people.

Thank you ELM for your friendliness and consideration. Much appreciated.”

“Always helpful and documents returned quickly.”

“The rep that attended my house was very good, patient and easy to talk to.”

“The consultation with Richard was relaxing with no pressure salesmanship. Thank you”

“Preparing to make a will is essential, but a very hard thing to do as no one wants to think about losing a family member. The man we spoke to was very understanding about the difficulty I was having in trying to plan for something I seriously never wanted to face. He took us through every step with explanations and choices and was very friendly and caring. I would recommend E.L.M to anyone who needs a caring, helping hand to make the hard
decisions.”

“Very impressed with the no nonsense approach. All questions were answered in a understandable format. Was made to feel that all questions were relevant. Particularly liked the fact that no pressure was brought to purchase add on services.”

“I received my will within a week of being seen and am extremely happy with the service.”

Get in touch

Complete our contact form, and we'll get back to you. Alternatively, you can reach us by phone or email using the details below.

info@elm-online.co.uk 0117 952 0698